FAQs

Explore our FAQ section to answer common questions about our window treatments, custom orders, and installation services. For further assistance, feel free to reach out to us directly.
We start off by scheduling a free on-site/home consultation where we perform measurements and answer questions. provide all the samples and discuss the details. Based on the window sizes and selection, we provide an exact quote and production timeline. Once the order is completed, we schedule an installation date and issue a certificate of insurance that is in compliance with building management requirements. Once the installation is complete, we make sure our client is satisfied and there are no questions left unanswered.
We offer a wide range of interior custom window treatments, including all types of blinds, roller, cellular, Roman and other shades, shutters, draperies, tinting and more.
Yes, we offer free site/home consultations and estimates to assess your needs and provide you with pricing information.
You can schedule a consultation by contacting us through our website, calling or texting our office or email us.
The cost of custom window treatments depends on factors like the type of treatment, size of each window and fabric. Our pricing varies, but we can provide estimates over the phone or an exact quote after a site consultation.
We accept various payment methods, including VISA and MS credit cards, checks, Zelle, cash, and electronic wire transfers.
We occasionally have promotions and discounts. Check our website or contact us for current offers.
We offer child-safe and pet-friendly options and can advise you on the best choices for safety.
Yes, we can provide quotes for entire house projects. Contact us to schedule an appointment.
Since all our products are custom-made, we must visit the project site or home to perform the proper measurements and learn about your design selection of the products and materials.
We offer options that can help reduce noise infiltration in your home.
Yes, we offer virtual consultations for your convenience.
The choice depends on your style, but options like light-filtering roller shades, curtains, and Roman shades are often popular in living rooms.
The cost depends on factors such as the type of treatment, size, material, and additional features, such as motorization and/or control via phone or voice. We’ll discuss pricing during your consultation.
Yes, we can recommend window treatments that complement and enhance the beauty of unique architectural features.
We’ll provide specific care and cleaning instructions, and we can recommend hypoallergenic materials if needed.
Yes, we can help you find matching or complementary window treatments to maintain a consistent look throughout your home.

Yes, we can create personalized window treatments with custom patterns, logos, or branding for commercial use.

Yes, we offer window treatments that provide privacy without sacrificing natural light, such as sheer shades or frosted films.

We can suggest window treatments designed to reduce energy consumption and lower utility bills.

Yes, many motorized options can be controlled remotely via an app on your smartphone or event voice-over with Google Home or Alexa, offering convenience and security.

Yes, we can recommend options like sheer shades or solar shades that balance privacy and outdoor views.

We suggest options like solar shades or light-filtering blinds to minimize glare on computer screens in home offices.

We recommend solar shades or heat-reducing window films for sunrooms or conservatories.

Yes, we have user-friendly options, including cordless and motorized window treatments, suitable for individuals with mobility challenges.

Yes, we can provide consultations and services for window treatment projects in remote or vacation homes, ensuring you have the right solutions for every space.

We proudly serve customers throughout New York City, including the 5 boroughs.

Yes, we proudly offer a selection of window treatments that are made in the USA.

We have window treatments suitable for high-humidity areas that are resistant to moisture and mildew.

We provide removal and disposal services for old window treatments for an additional fee.

We can provide discounts for large or multiple room orders; please inquire for specific details.

Contact us, and we’ll address the issue promptly and arrange for any necessary repairs.

Yes, you can read customer reviews and testimonials on our website to learn about others’ experiences, or you can find us in Google or Yelp for more reviews.

Motorized window treatments have a range of prices depending on the specific features and technology you choose. We can provide detailed quotes based on your preferences.
We can recommend energy-efficient window treatments to help you save on heating and cooling costs. We offer a wide variety of energy-efficient textiles and fabrics that help to significantly reduce monthly energy spend.
We provide professional installation services to ensure your window treatments are properly fitted and functional. Our installers are OSHA-certified and fully insured.
Since all our products are custom-made, we do not accept returns. We guarantee 100% customer satisfaction.
The lead time can vary depending on the type of treatment and your specific requirements. We’ll provide an estimated timeline during your consultation.
Absolutely, we specialize in custom window treatments to meet your unique design and functional needs.
Yes, we offer a wide range of motorized options and brands for added convenience and control, as well as budget.
Yes, we can provide samples of fabrics, materials, and finishes to help you choose the right window treatment.
Blinds have slats that can be adjusted, while shades are typically made of a continuous piece of material. We’ll explain the differences during your consultation.
Yes, we have eco-friendly options, including materials and products made from sustainable sources.
Yes, we offer complimentary home visits to take precise measurements and provide design recommendations.
Blackout curtains block nearly all outside light, while room-darkening shades filter some light, providing different levels of darkness.
Yes, we can suggest options that balance privacy and natural light for your specific requirements.
Motorized blackout shades are an excellent choice for home theaters as they can create complete darkness when needed.
We provide fire-resistant options suitable for various applications, including commercial spaces, schools, and public spaces.

UV-protective window treatments can help prevent fading and damage to your furniture and artwork caused by sunlight.

Yes, we can assist with window treatments for rental properties, and we offer durable and cost-effective options.

We have options designed to reduce noise infiltration in your home, enhancing your comfort.

Yes, we have window treatment options designed to accommodate high-ceiling spaces and lofts, as well as solutions for skylights.

Yes, many of our motorized options are compatible with voice control using popular voice assistants.

Yes, we offer advanced options that can be integrated into home automation systems for seamless control.

You can track your order by logging into your customer account on our website or by contacting our customer support team.

We offer custom solutions for a wide range of window shapes and sizes.

The lifespan varies by product, but with proper care, our window treatments can last for many years.

Most of our products are low-maintenance and come with cleaning instructions for your convenience.

Yes, we offer commercial window treatment options for businesses in the NYC area.

We recommend checking with your insurance provider, as coverage can vary.

We offer rush order options with expedited production and installation for customers with tight schedules.

Yes, we stand by our products with a customer satisfaction guarantee for your peace of mind.

We can provide you with a digital catalog showcasing our range of window treatment options.

Plantation shutters offer excellent light control, privacy, and insulation, making them ideal for NYC’s varying climate.

For wood blinds and shutters, dusting and occasional wood conditioning are recommended for long-lasting beauty.

Yes, we offer commercial window treatment solutions for a variety of businesses.

Yes, we offer customization options, including patterns and logos, for branding needs.

Don't miss out!

Limited-time offer: 30% off on all motorization solutions. Claim your discount now by filling the form. We will contact you to schedule the in-home consultation.